Who We Are
SrvUp.io (“SrvUp”, “we”, “us”, or “our”) provides uptime and status monitoring tools for websites and APIs.
Information We Collect
- Account data: name, email, password (hashed), timezone, locale.
- Service data: the URLs/endpoints you monitor, check intervals, alert recipients.
- Log data: IP address, device/browser details, pages viewed, timestamps, error logs.
- Cookies: essential and analytics cookies (see Cookie Policy).
How We Use Information
- Provide, operate, and improve the SrvUp service.
- Send alerts, service messages, and account notifications.
- Detect, prevent, and address security or technical issues.
- Analyze usage trends to improve reliability and performance.
Legal Bases (EEA/UK Users)
- Contract: to provide the service you request.
- Legitimate interests: to secure, maintain, and improve our platform.
- Consent: for non-essential cookies or certain communications.
Sharing & Transfers
- With service providers (e.g., hosting, email delivery) under data-processing agreements.
- For legal compliance, safety, and to protect our rights.
- In a merger, acquisition, or asset sale, with notice where required.
Data Retention
We retain personal data for as long as necessary to provide the service and comply with legal obligations.
Monitoring results and logs may be aggregated and anonymized for analytics.
Security
We use industry-standard safeguards. No method of transmission or storage is 100% secure.
Your Rights
- Access, correction, deletion, and portability (subject to applicable law).
- Withdraw consent for non-essential processing where applicable.
- Lodge a complaint with your local supervisory authority.
Children’s Privacy
The service is not directed to children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy. We will post the new effective date and, where appropriate, notify you.